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Features

Secure email communication is enabled using eHealth Ontario’s Managed Private Network, ONE Network, which includes the following features:

Built-in encryption using forced transport layer security.

Uses top-rated email gateway, providing continuous protection against email-borne threats.

Registered computer application into Public Key Infrastructure (PKI) service for system-to-system connectivity.

Access to the ONE Mail Directory, which contains contact information for all ONE Mail subscribers.

Benefits

  • Supports better patient care by enabling the secure exchange of information
  • Integrates the organization’s existing email environment with eHealth Ontario’s secure infrastructure to add an extra layer of security and protection services
  • Supports delivery of emails to organizations with multiple mail gateways
  • Clients leverage smart host delivery, eliminating local queuing
  • No cost – free to Ontario health care providers
  • 24/7 help desk support

Technical Prerequisites

A dedicated ONE Mail deployment manager will be assigned to assist with your organization’s set up.

Non-Technical Prerequisites

A dedicated ONE Mail deployment manager will be assigned to assist with your organization’s set up, which may include:

  • Legal agreements
  • Organization setup and service enrolment (OSSE) form
  • Partner integration (PIT) form

Have a question or need some assistance?