ConnectingOntario
For Healthcare Providers
Patient's First: Ontario’s Action Plan for Health Care calls for support to provide Ontarians with faster, better coordinated and integrated access to the right care so that they can make informed decisions and improve their health care experience and health outcomes.
The cSWO Program is foundational to Ontario’s health care transformation plan and helps put patients first by leveraging and building on these capabilities to accelerate the adoption and beneficial use of an integrated EHR. The cSWO implementation plan entails local change management and adoption delivery partner teams providing an integrated set of change management services to support access and adoption of digital health information, and the realization of clinical and operational benefits. The change management approach is based on two foundational underpinnings: stakeholder engagement and building capacity. The cSWO implementation and adoption is driven by local health transformation priorities and initiatives. By dove-tailing cSWO implementation, adoption, and change management with these priority transformation initiatives, implementation, adoption and change management targets are met, and key system and clinical benefits are realized.
Here's what some of our clinicians are saying
I really believe in ClinicalConnect and would like to see it expand. I've used it as a hospitalist at Guelph General Hospital where we’ve had numerous neurosurgical patients from Hamilton. Having the details of what was done in Hamilton was helpful—especially on night shifts when you can't ask the ward clerk to get a report for you.
Project Benefits
cSWO is focused on enabling better care for people across south west Ontario. This means improved quality of clinical decision making; less reliance on patient and family recall; increased engagement of patients and their families; and improved clinical outcomes. The benefits associated with three dimensions of care (access, value and safety) are outlined in the framework below:
Improved Access
- Improve the breadth and depth of information available for patients across the continuum of care.
- Better access to services through enabling improved navigation across the health care system.
- Improved provider communications and care transitions across the continuum.
Improved Safety
- Improved access to important infection control information to protect clinicians and patients.
- Fewer medical errors.
- Reduced exposure to inappropriate and duplicate procedures/tests, medication errors, etc.
Improved Value
- Improved patient and user experience.
- Reduced duplication of laboratory and diagnostic tests.
- Reduced costs of managing paper records and efficient transfer of accurate information.
- Improved productivity with cost re-allocation/shifting, possible cost savings.