What does eHealth Ontario do?
Our job is to deliver a comprehensive, patient-focused, secure and private electronic health record system by building and connecting health IT systems across the province. We make it easy for health care providers to access the information they need, when and where they need it – to improve health care for millions of Ontarians. This improves the way patients receive care, enhances the clinical experience and makes the health care system more sustainable.
What is the Electronic Health Record?
It's a secure and private record of an individual’s health history and is available electronically to authorized health care providers in Ontario, anywhere, anytime. It contains relevant lab, drug, diagnostic imaging, and clinical health information from hospital information systems, community care clinics and other providers.
How are you delivering an EHR system for all Ontarians?
By providing funding, guidance, access and infrastructure to ensure a secure and stable delivery system for the digital health record across the province.
Why is an Electronic Health Record necessary?
It enables easy coordination of care between clinicians as patients move into different care settings, such as family doctor, hospital or long term care facility.
What is the status of the electronic health record in Ontario?
Ontario’s digital health system is here today. Millions of Ontarians have been touched by the work and investments of eHealth Ontario – whether it’s a trip to a doctor’s office, emergency ward or seeing a specialist – patients today are receiving faster results and more coordinated care.
How can I access my personal medical health records?
Currently, patients are not able to log into eHealth Ontario systems. This will change in the near future as our mandate evolves to include providing patients and their families with electronic access to their health information.
For now, to obtain printed copies of your information, see Accessing your EHR for who to contact.
My doctor has retired, how can I get a copy of my health records?
Contact the Ontario College of Physicians and Surgeons or call 416-967-2603.
How do I know if my doctor has access to my electronic health record?
Ask him or her. Here are some questions to consider:
- Are you using an electronic medical record in this practice?
- Are you able to access my records from the local hospital electronically?
- Do you have access to provincial health records?
- How is my health information kept private and secure within this practice?
- Do you offer digital health tools for me to use, such as e-visits, e-booking or e-prescription renewals?
- Can I access my health record online and how?
We are moving to a different region of Ontario – my current family doctor is electronically connected to my hospital and specialist – what will happen when I move?
Hospitals throughout the province have access to lab results, medication history and other health information. We are working to make all records securely and easily available to all clinicians in Ontario – and making significant progress. It is important that you talk to your current health care providers about ensuring your records are transferred and easily accessible in your new location.
Are out-of-province records included in the electronic health record?
No. As a provincial agency of Ontario’s Ministry of Health and Long-Term Care, our mandate is focused solely on Ontario 13 million residents. Contact Service Canada for out of province requests at 1-800-622-6232.
When will the electronic health record system be finished?
It's a dynamic, constantly evolving system. Technology continually changes, new clinicians continue to enter Ontario’s health sector, patient and clinician needs will change over time, and the pool of clinical data being created will continue to grow.
That being said – the electronic health record provides tremendous clinical value today; millions of Ontarian’s have been touched by the work and investments of eHealth Ontario. Thousands of clinicians across the province use the electronic health record system every day to create patient records and share patient data securely throughout the continuum of care.