Support for Your ONE ID Account

Online self-help

  • Changing your Online Password
    If you have forgotten your password or if you want to change your existing password
  • Changing your Challenge Questions
  • Changing your Contact Information
  • Recovering a forgotten ONE ID Login ID
  • Reviewing your Service Enrolments

Visit the ONE ID website:

Help Desk Support

  • Problems with or questions about an eHealth service
  • Password Updates or Resets
    If you are unable to update or reset your password online
  • Forgotten ONE® ID Login ID
    If you are unable to find your User Name online

Tel: 1-866-250-1554

Registration questions

  • Help Registering and Enrolling for a Service
  • Questions about Identity Documents
  • Privacy and Security questions

Speak to your organization’s Local Registration Agent

eHealth Ontario Registration Agents