Support for Your ONE ID Account
Online self-help
- Changing your Online Password
If you have forgotten your password or if you want to change your existing password - Changing your Challenge Questions
- Changing your Contact Information
- Recovering a forgotten ONE ID Login ID
- Reviewing your Service Enrolments
Visit the ONE ID website: oneid.ehealthontario.ca.
Help Desk Support
- Problems with or questions about an eHealth service
- Password Updates or Resets
If you are unable to update or reset your password online - Forgotten ONE® ID Login ID
If you are unable to find your User Name online
Tel: 1-866-250-1554
Email: ServiceDesk@eHealthOntario.on.ca
Registration questions
- Help Registering and Enrolling for a Service
- Questions about Identity Documents
- Privacy and Security questions
Speak to your organization’s Local Registration Agent
eHealth Ontario Registration Agents
Tel: 1-866-250-1554
Email: Registration.Agents@eHealthOntario.on.ca