Support Documents

ONE ID Guides

Acceptable Identity Documents

eHealth Service Support Information

Local Registration Authority Acknowledgement

ONE® ID Overview

Local Registration Authority User Guide

Local Registration Authority Online Quick Reference Guide

Local Registration Authority Procedures Manual

ONE® ID Registrant Reference Guide

Express Registration Agent Procedures Guide

Registering Organization - LRA Checklist

Registering Organization - LRA User Guide

ONE ID CPSO Registration User Guide

RSA Console User Guide for ONE ID Local Registration Authorities


ONE ID Presentations

Local Registration Authority Training Presentation


Service Specific

CCO Registration Overview

CCO SAR FAQs

ONE ID Delegation Guide

Federation - MH - SL First Time Login User Guide

Mount Sinai PowerChart via ONE Network Gateway

ONE Mail Direct - LRA Quick Reference Guide

ONE Mail Direct Guide to Accessing Mailbox via Grant Access

OTN - ONE ID FAQ

OTN - ONE ID Registration Overview

OTN - LRA Overview


Forms and Templates

BORN - Enrolment Form

DHDR - Individual Service Enrolment Form

eCONSULT - Enrolment Form

ENLB - Enrolment Form

HSP - Individual Registration and Enrolment Form

LRA - Nomination Form

OLIS - Enrolment Form

ONE Labs - Enrolment Form

ONE ID - Individual Suspend Reinstate Revoke Enrolment Form

Panorama - Individual Service Enrolment Form

Provincial Client Registry Application - Enrolment Form

Registration and Enrolment Log


ONE ID Frequently Asked Questions

AL1 Registration FAQs

Privacy FAQs LRA

Provincial Two-Factor Authentication FAQs

Registration FAQs_ERA

Registration FAQs_Express Registration Invitees

Registration FAQs_LRA

Registration FAQs for CPSO Members


eHealth Identity Federation

Entitlements Management Procedures Manual

Federated User Authorization Summary


Sample Letters

Sample Communication to Individual