How to Contact eHealth Ontario

Online access to COVID-19 Vaccination Information and COVID-19 lab test results

Authorized Ontario health care providers (HCPs) with access to the Digital Health Drug Repository (DHDR) via ClinicalConnect™, ConnectingOntario ClinicalViewer or an electronic medical record system (DHDR to EMR) can access COVID-19 vaccination information from COVax_ON (the ministry’s provincial solution for COVID-19 vaccination information) through the DHDR in near real-time.
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Authorized Ontario HCPs can access COVID-19 lab test results stored in Ontario Laboratories Information System (OLIS) in near real-time through OLIS viewing solutions (e.g. ClinicalConnect™, ConnectingOntario ClinicalViewer, eHealth Portal, OLIS to EMR, eCHN).

Service Centre Support

For 24/7 support and services, please contact our Service Centre either through our toll free number, or via email.

Toll free: 1-866-250-1554
Email: servicedesk@ehealthontario.on.ca

Media Inquiries

Please direct all media enquiries to Ontario Health.

Tel: 1-877-266-6031
Email: mediainquiries@ontariohealth.ca

General Inquiries

Ontario Health (Digital Services)
P.O. Box 148
777 Bay Street, Suite 701
Toronto, Ontario
M5G 2C8

Tel: 416-586-6500
TTY: 416-506-1165
Fax: 416-586-4363
Toll-Free: 1-888-411-7742 / TTY: 1-855-645-3390
Email: servicedesk@ehealthontario.on.ca

Privacy

eHealth Ontario is committed to the privacy of all Ontarians by protecting the information that has been entrusted to us.

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