Client Support

Whether you are a new user, an existing client, or an organization looking to connect to our EHR and technology products and services, the resources you need are available here.

These resources will help you securely connect to the EHR, successfully use our services and learn how to trouble shoot. They include plain language descriptions of our products and services, sample legal agreements and services schedules, consent forms, privacy and security policies, training materials, tip sheets and links to standards and interface specifications.

Choose a product or service from the list below to get support.

To obtain any agreements or services schedules you have entered into with us, email GeneralCounsel-CorporateSecretary@ehealthontario.on.ca. Use Signed Agreements Request as your subject line and please include your contact information.