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eHealth Ontario is now part of Ontario Health, a 21st-century government agency responsible for ensuring Ontarians receive high-quality health care services where and when they need them. eHealth Ontario programs and services remain unchanged.

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  • Health Care Professionals
    • Digital Health Services

      Our suite of digital health services supports the delivery of modern, integrated, patient-centred care.
      Learn More

    • Clinical Viewers

      • ConnectingOntario ClinicalViewer
      • cSWO ClinicalConnect
      • eHealth Portal
    • Clinical Data Repositories

      • Clinical Documents
      • Diagnostic Images
      • Medication Records
      • Lab Results
    • Secure Communications

      • ONE Mail Direct
      • ONE Mail Partnered
      • ONE Network
    • Secure Authentication & Access

      • ONE ID Account
      • ONE ID Application Federation
      • ONE ID Federation
    • Provincial Registries

      • Client Registry
      • Provider Registry
    • Regional Programs

      • South West Ontario
  • IT Professionals
    • Architecture & Standards

      What you need to know to plan, design and integrate secure digital health care services, including advice on using consistent standards.
      Learn More

    • Strategy

      • Connectivity Strategy
    • EHR Standards

      • Current
      • Pending Review
      • Trial-for-use
    • Services

      • Innovation Lab
      • Community of Practice
    • Resources

      • Digital Health Asset Inventory
      • FAQs
  • Patients and Families
    • Your Digital Health Record Explained

      Digital records enable a secure lifetime record of your health history, sometimes called an Electronic Health Record (EHR).
      Learn More

    • Your EHR

      • Accessing Your EHR
      • Success Stories
    • Your Privacy

      • Managing Access to Your EHR
      • Requesting EHR Access Reports
      • Privacy Questions and Complaints
    • FAQs

      • General Questions
      • Privacy Questions
  • Client Support
    • Client Support

      Whether you are a new user, an existing client, or an organization looking to connect to our digital health services, the resources you need are available here.
      Learn More

    • Clinical Viewers

      • ConnectingOntario ClinicalViewer
      • cSWO ClinicalConnect
      • eHealth Portal
      • Certified EMRs
      • Drug Profile Viewer
      • Health Report Manager
    • Clinical Data Repositories

      • Acute & Community Care Clinical Data Repository
      • Diagnostic Imaging Repositories
      • Digital Health Drug Repository
      • Ontario Laboratories Information System
    • Secure Communications

      • ONE Mail
      • ONE Network
      • Health Information Access Layer (HIAL)
    • Secure Authentication & Access

      • ONE ID
      • Identity & Delivery Channel Services
    • Provincial Registries

      • Client Registry
      • Provider Registry
  • About Us
    • What We Do

      We’ve built the foundation of an integrated digital health system so that providers can securely share and access patient information.
      View Our Progress

    • About Us

      • What We Do
      • Leadership Team
      • Progress Report
    • Privacy

      • Privacy Program
      • Statement of Information Practices
      • Privacy Impact Assessments
      • Freedom of Information Requests
      • FAQs
    • Security

      • Security Program
      • Safeguards
      • Information Security Guides
      • FAQs
    • Disclosure

      • Governance Documents
      • Expenses
      • Salaries
      • Open Data
    • Work With Us

      • Careers
      • Vendor Relations
  • Contact
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eHealth Ontario

Programs

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Health Information Access Layer (HIAL)

Documents

  • Health Information Access Layer (HIAL) Plain Language Description and Privacy and Security Safeguard Information
    The Health Information Access Layer (HIAL) is a core element critical for sharing patient information among health care providers. It is a combination of technology components, which provide a single point of access to digital health records across the province by enabling different systems to exchange data in a standardized, secure, and reliable manner.
  • HIAL Transport & Message Specification

Legal

  • Acceptable Use Policy
    The policy that establishes the acceptable use requirements for eHealth Ontario products and services, as well as the technology infrastructure used by eHealth Ontario to provide such products and services.
  • eHealth Ontario Services Agreement
    The master agreement (main terms and conditions) covering the various eHealth Ontario services made available through services schedules.
  • Schedule – HIAL Services
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For service issues and 24/7 technical support, please call or email the Service Desk/ONE Support: 1-866-250-1554 or servicedesk@ehealthontario.on.ca

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© Copyright eHealth Ontario 2008 - 2019

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© Copyright eHealth Ontario 2008 - 2019

  • Privacy Statement
  • Accessibility
  • Acceptable Use Policy

Follow eHealth Ontario

  • eHealth Ontario on LinkedIn
  • eHealth Ontario on YouTube
  • eHealth Ontario RSS Feed
Ontario Health