We Take Your Privacy Seriously
We adhere to rigorous privacy standards, policies and procedures to ensure your personal health information is only accessed by authorized health care providers. As a patient, you have the right to know how personal health information in your electronic health record is safeguarded and shared.Ask a question or make a complaint
If you have questions or complaints regarding Ontario Health (Digital Services)’s privacy practices, please contact us:
Ontario Health - Privacy Office
500 - 525 University Ave
Toronto, ON
M5G 2L3
Telephone: 1-866-250-1554
Fax: 416-586-4397 or 1-866-831-0107
OH-DS_privacy@ontariohealth.ca
A full response will be issued within 30 days.
Ontario’s Information and Privacy Commissioner
You have the right to contact the office of the Information and Privacy Commissioner of Ontario if you have a complaint about Ontario Health (Digital Services) privacy policies and information handling practices.
Contact us anytime at 1-866-250-1554 or servicedesk@ehealthontario.on.ca:
- If you don’t want to share information with any or all of your health care providers
- To receive copies of your information
- To request a correction to your information
- For any privacy and security questions or requests