ONE® ID support for Local Registration Authorities (LRAs)
The purpose of this page is to provide Local Registration Authorities (LRAs) with all necessary information to support ONE® ID within their organization.
Authorized LRAs are able to access the ONE® ID Application by clicking the button below.
If you are an LRA but have not yet received access to the application, please sign-up for ONE® ID LRA training.
The RSA Console is used to manage RSA token assignments for ONE® ID users. Authorized LRAs can access the console by clicking the link below.
NOTICE - ONE ID User Interface Upgrade
As part of Ontario Health’s ongoing commitment to enhancing our products and services, we are pleased to announce the upcoming deployment of the ONE ID User Interface Upgrade into the Production environment in August. This upgrade is designed to deliver a more seamless, secure and efficient user experience for all ONE ID users.
To support you with the transition to the new interface and functionality, six (6) Instructional videos to support navigation are provided for your reference:
How to Register and Enroll Users into ONE ID
How to Self-Complete Your Registration
How to Manage Your ONE ID Account
How to Recover Your ONE ID Account
How to Modify a User's Account
Supporting a User with Account Recovery
Support
Under Support Documents, you can find the most up-to-date documentation regarding ONE® ID processes or you can select from the following quick links:
Local Registration Authority Procedures Manual
Local Registration Authority User Guide
Registrant Reference Guide
Frequently Asked Questions
Local Registration Authority Training
For LRA training, please head over to the LRA Training section.
Duration: 45 minutes
Location: Online Module
Announcements
- ONE® ID Sponsorship Attestation
An ongoing effort is underway to validate the accuracy/currency of end user sponsorships in ONE® ID. LRAs and/or Authorized Representatives at your organization may be contacted by ONE® ID Business Support to confirm user enrolments/roles at your organization.
Please note: Due to the coming enhancements to ONE® ID, this community will be undergoing frequent updates.