Accessing EHR data using ONE ID or ClinicalConnect accounts

Summary of Security Obligations

Step 1 – Complete the Security Webinar

The webinar summarizes the EHR security policies, provides tips on how to implement them, and instructions for completing the security assessment.

View the online EHR Security Overview Webinar (45 min)

Download the Webinar in pdf format

Step 2 – Get Trained

If you or your organization is new to ONE ID or ClinicalConnect registration and enrollment practices or to refresh your knowledge, we recommend attending a registration training session. 

The following security training must be completed by all relevant staff. Note, for sole practitioners, only the Security Officer training is required:

Step 3 – Complete the Security Assessment

To receive the Security Assessment, please contact us at:


The following resources are available to help:

EHR Security Reference Guide for Viewing Organizations using ONE ID or ClinicalConnect accounts A plain language guide that describes EHR security policies and provides tools and templates to help build your organization’s security program.  

EHR All-in-one Security Policy for Viewing Organizations using ONE ID or ClinicalConnect accounts A comprehensive document of all applicable security policies.

EHR Security Guidelines for Managing Chrome, Internet Explorer, and Download Settings A step-by-step guide to clearing PHI from your internet browser history, file cache, and Downloads folder.

Document Download Scenarios – ConnectingOntario ClinicalViewer A guide that outlines scenarios in which users of the ConnectingOntario ClinicalViewer can view and download patient documents, depending on the web browser used and the type of download file.